Complete Care at Meriden
Complete Care at Meriden
Complete Care at Meriden is a Medicare and Medicaid certified skilled nursing facility located in Meriden, Connecticut. This facility has been serving the community for 54 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 130 certified beds with a current occupancy rate of 80% (averaging 104 residents per day), which is moderate. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.33 hours of total nursing care per resident per day (1.98 hours from CNAs, 0.78 hours from LPNs, 0.57 hours from RNs). Physical therapy staffing is 0.05 hours per resident per day.
Medicare Quality Ratings: According to CMS, Complete Care at Meriden has an overall quality rating of 4 out of 5 stars, which is above average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 3 stars, staffing: 2 stars, quality measures: 5 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How Complete Care at Meriden compares to 50 facilities in New Haven-Milford, CT
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 50 facilities in New Haven-Milford, CT.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 50 other nursing homes in New Haven-Milford, CT
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in MERIDEN
Join Our Caring Team
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Reviews
My Mother was at Complete care recovering from a fall. Her care there was such a great experience. The staff was so attentive to her ever need. Especially the administrator Lina , so involved with my mother's recovery. Making sure she was well cared for and comfortable. My family was impressed with Lina's professionalism and knowledge. Also the facility was organized and clean.
My Mom was transferred from St Marys Hospital to Complete Care in Meriden today. When I arrived, the people were accommodating. The facility was clean and the food served was good. My family was pleased with our initial visit. I’ll be looking forward to see what physical therapy my mother will receive this coming week.
The 5-star rating is for Nurse Aide Mai Mason: she is our superhero today. She pitched in to provide care to my wife when she needed it badly and when the regular assigned aide was not available. She did what needed to be done and did so with enthusiasm. And then she went off to her assigned station. About an hour our later, my wife needed care again. At that time, I realized my wife’s wing was shorthanded coz her assigned aide had an emergency and had to leave. As my wife and I stood by the nurses’ station to seek help, guess who suddenly appeared from nowhere? It was Mai Mason! She asked if everything was OK; I told her we have the same problem as before. Mai looked around and without hesitation, Mai took charge and did her superhero act one more time! After Mai was done, the look on my wife’s face was priceless! She was clean and comfortable again. She is now sleeping soundly! Thank you, Mai Mason.
This review is on behalf of my brother who was admitted to recover from a hip replacement recently and needed physical therapy for 6 weeks. Nurses and PT and entire staff were very attentive, kind, courteous and respectable. Made great progress with PT that was needed. Meals were wonderful and can’t speak highly enough about this facility. They truly care about their patients. If you are in need of rehab I highly recommend Complete Care in Meriden!
I have visited a friend here two times when she was a patient for rehab. Unlike other rehab places I have been to this one has the friendliest staff. They smile, they truly care, and they seem to support one another. The facility is warm, bright and welcoming.
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